Exit Interviews

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FINDING GOOD EMPLOYEES

Exit Interviews

Interviewing employees before they leave can provide invaluable information about your workplace. Exit interviews are a great reality check and often identify not only problems, but those things that are being done well.

“We ask departing employees to talk honestly about all aspects of their jobs. We want to know not only the negatives, but the positives as well. These interviews help us to improve our work environment and reduce mistakes.” – Martin Shapiro, GM, Tribeca Grill, New York, NY

“We’ve learned much from exit interviews about operational issues—the importance of having sufficient glassware, cleanliness, management’s consistency— which we might otherwise not have known about and have been able to address. As a result, our turnover has dropped almost 70%.” – Derek Mongelli, training coordinator, Chi Chi’s, Harrisburg, PA

	Introduction
	Lessons Learned
	Finding Good Employees Hiring the Right People Recruiting The Interviewing Process Approval Period Exit Interviews Next Steps
	Money Talks Introduction Cash Bonuses and Incentives Insurance Programs Profit Sharing
	Time On Your Side Introduction Flexible Scheduling Preferred Scheduling Paid Time Off
	Pats On The Back Introduction Public Praise Recognition
	Fun and Games Introduction Contests In-Store Money Employee Events Excursions and Trips
	Little Extras Introduction Dining Programs Gifts, Perks, and a Helping Hand
	Tools For Success Introduction Education and Training
	Doing Good Works Introduction Chefs in Action: Working with Kids Involving Employees Chefs in Action: Working for Change
	Booklet Resources

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